Cookie Policy

Last updated: June 2026

Understand how we use cookies to improve browsing, analytics and website performance.

1. Introduction

This Cookie Policy explains how Saitell Trading Limited, trading as Saitell ("we", "us", "our"), uses cookies and similar technologies on our websites, portals, newsletters and other online services (collectively, the "Services").

This Policy complements our Privacy Policy and our EU & EEA Privacy Notice. Together, these documents describe how we collect, use, disclose, store and protect personal data in connection with our B2B wholesale activities.

By continuing to use our Services after seeing a cookie banner or notice, you consent to our use of cookies in accordance with this Policy.

2. What Are Cookies and Similar Technologies

Cookies are small text files that a website places on your device to store information that can be retrieved later. They allow websites to remember user actions and preferences over time, provide essential security and functionality and help improve performance and analytics.

We also use similar technologies including:

SDKs and local storage that store application data in your browser or app
Web beacons and pixels that help measure interactions such as email opens and page views
Tags and scripts used to implement analytics, marketing or performance monitoring
Device identifiers used by mobile platforms or in-app browsers
IP-based tools used to detect location for localisation, security or compliance

3. Types of Cookies We Use

Category	Purpose	Retention
Strictly Necessary	Authentication, session security, fraud prevention	Session – 30 days
Performance & Analytics	Page timing, navigation paths, error diagnostics	Session – 24 months
Functionality	Language, currency, filters, display preferences	Session – 12 months
Advertising & Retargeting	Relevant B2B content and campaign measurement	Session – 12 months
Social Media	Sharing features and embedded social content	Set by platform
Security & Fraud Prevention	Bot detection, abuse prevention, credential protection	Session – 12 months
Testing & Personalisation	A/B testing, layout experiments, content improvements	Session – 6 months

4. Lawful Basis for Cookies

Strictly necessary cookies are processed based on legitimate interests in providing secure, reliable and requested services or for contract performance.
All other cookies are processed based on your consent where consent is required. You can withdraw consent at any time using the cookie banner or preference centre.

5. How To Manage Cookies

Browser Controls: Most browsers allow you to block or delete cookies via Settings > Privacy
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari (macOS): Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions
Safari (iOS): Settings > Safari > Advanced > Website Data
Third-Party Opt-Outs: Google Ads Settings, Meta Ad Preferences, LinkedIn Ad Preferences

Blocking or deleting cookies may affect functionality, especially for secure areas and order or quotation workflows.

6. Analytics

We use analytics to understand how our Services are used and to make improvements. Analytics may collect IP addresses, device and browser details, approximate location and on-site behaviour. Reports are aggregated and do not identify individuals by name. We configure analytics to reduce data collection where possible, including truncating IP addresses and enabling limited data retention.

7. Children's Data

Our Services are intended for business users. We do not knowingly target or collect data from minors. If you believe a child has provided information through cookies or similar tools, contact us so we can take appropriate steps.

8. Changes to This Cookie Policy

We may update this Policy from time to time to reflect changes in law, our technology stack or service providers. We will update the "Last updated" date at the top. Where appropriate, we will present a refreshed banner or obtain renewed consent for material changes.